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PRIVACY POLICY

Maison Metanoïa – Interior Design Studio

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Last updated: October 2025

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At Maison Metanoïa, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

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1. WHO WE ARE

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Maison Metanoïa is an interior design studio based in the Netherlands. We design and create interior solutions tailored to our clients’ needs.

Contact details:


Maison Metanoïa

Lisa Dornbach
Minckelersstraat 20
6211 GX Maastricht
The Netherlands
Email: hello@maisonmetanoia.nl
Phone: +31(0)643158197

IBAN: NL89INGB0700267123

KvK: 98207571

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2. PERSONAL DATA WE COLLECT

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We may collect the following personal data when you use our website or services:

  • Contact details: name, email address, phone number.

  • Project information: details you provide about your interior design needs.

  • Website usage data: IP address, browser type, and interactions with our website (via cookies and analytics tools).

 

3. HOW WE USE YOUR DATA
 

We process your personal data for the following purposes:

  • To respond to your inquiries and provide our services.

  • To manage our client relationships and projects.

  • To improve our website and services.

  • To comply with legal obligations.

We will not use your personal data for purposes other than those listed above without informing you in advance.

 

4. LEGAL BASIS FOR PROCESSING
 

We process personal data under the following legal grounds (in line with GDPR):

  • Consent – when you voluntarily provide data via our website (forms).

  • Contractual necessity – when we process data to provide our services.

  • Legal obligation – when required to comply with applicable law.

  • Legitimate interests – for improving services and maintaining website security.

 

5. DATA RETENTION

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We keep your personal data only as long as necessary for the purposes stated above or as required by law. After this period, your data will be securely deleted or anonymised.

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6. SHARING YOUR DATA

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We do not sell your personal data. We may share data with trusted third parties only when necessary:

  • Service providers (e.g., IT, hosting, analytics).

  • Legal or regulatory authorities, when required by law.

All third parties we work with must comply with GDPR and ensure data protection.

 

7. INTERNATIONAL TRANSFERS

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As a Netherlands-based company, we primarily process data within the EU. If data is transferred outside the EU/EEA, we ensure adequate safeguards in line with GDPR requirements.

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8. YOUR RIGHTS
 

Under GDPR, you have the following rights:

  • Right to access your personal data.

  • Right to rectification of inaccurate data.

  • Right to erasure (“right to be forgotten”).

  • Right to restrict processing.

  • Right to data portability.

  • Right to object to processing.

  • Right to withdraw consent at any time.

 

To exercise your rights, contact us at hello@maisonmetanoia.nl

 

9. COOKIES
 

Our website may use cookies and similar technologies to improve your browsing experience. You can manage or disable cookies in your browser settings. 

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10. SECURITY

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We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

 

11. COMPLAINTS

 

If you are concerned about how we handle your personal data, please contact us directly. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://autoriteitpersoonsgegevens.nl.

 

12. CHANGES TO THIS PRIVACY STATEMENT

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We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated “last updated” date.

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